This is an uncertain time for everyone in the dental industry, but there are ways to streamline your patient communications and help your practice come back stronger than ever.
PracticeMojo has created these free educational resources to help you streamline communication and plan for the future of your practice. We are also available by phone, email, or chat to answer any questions you have about communicating with patients during these unusual circumstances.
If you need help explaining your current status to patients, we’ve created free email copy to help. If your office is open, our email template will help inform patients of your increased precautions and advise them to stay home if they’re sick. If your office is closed, our template will help explain how to contact you in an emergency and where to look for updates.
In addition to updating your clients via email and your website, you should also post on social media to update your followers. Our four post ideas can be copy and pasted directly to your Facebook page to keep your patients updated, establish trust, and maintain your social media presence. Given the increase in social media use, it’s the perfect time to share posts on Facebook!
And, if you need a patient communication solution, ask about our special offer on PracticeMojo for new customers! This will allow you to communicate closures with patients, send updates via email and text, and come up with great social media posts. And, when your practice is ready to open, you’ll be able to update your patients and book new appointments.
This is a challenging time for businesses of all shapes and sizes, and dental practices face specific roadblocks that require careful planning. We’ve created a comprehensive guide to all the communications you should undertake as your practice reopens, as well as how to utilize the new “Our Office is Open” campaign on your PracticeMojo dashboard.
The best practices on when and how to reopen will depend largely on your local situation. The American Dental Association has compiled a list of updates and state mandates to help inform your practice. They also provide essential information on small business loans, Personal Protective Equipment, and everything else you need to know to protect both staff and patients.
Given the current situation, you’ll want to spend more time focusing on your patients and making up for lost time. Find out how to effectively communicate with patients via texting, email, and phone calls, and how to automate these tasks to safe your staff time while increasing patient satisfaction.
If you’re looking to increase retention while attracting new patients, our popular webinar has extensive tips to help you communicate like a pro through each specific channel, including texting, emails, and social media.
From appointment reminders pro-tips to the do’s and don’ts of texting, this webinar helps you perfect your strategy.
Many of your patients are stuck at home with nothing to do, so it’s the perfect time to ask them to review your practice. Having reviews on Yelp, Google My Business, and Facebook helps establish you as a trusted resource and bring in new patients.
Our webinar has tips on how to effectively ask for reviews from your patients and put them to work for your practice!
Dental patient satisfaction surveys help patients feel like their opinions are valued while helping you make improvements to increase satisfaction.
Get this free 12-page guide to learn today’s best practices when it comes to executing an effective patient satisfaction survey for your practice.
Retaining loyal patients is easier, cheaper and more profitable than attracting new patients, so it’s best to build loyalty in your patient base.
In this whitepaper, discover how to calculate the lifetime value of a patient, top retention strategies, and how to harness online reviews to build trust.
Talk to an Internet Marketing Advisor about how we can help grow your practice.
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