It used to be that the patient experience started and ended at the dental practice. As we all now know, the patient experience now expands much further and includes interactions…
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We already know the world has gone mobile. In fact, according to Statista, in 2018, over half of all website traffic was from a mobile device. In addition to needing…
Dental Patient Surveys and…. Parent-Teacher Conferences? Sending patients a survey is essentially the equivalent of going to a parent–teacher conference. Some parents can’t wait to sit down with Johnny or…
No one likes it when a patient accidentally forgets their appointment or cancels so last minute that it leaves a gaping hole in your schedule. Cue: patient text appointment reminders….
Your patients today are constantly texting – so why shouldn’t your practice be part of the mix? Texting patients appointment reminders can help improve response rates and overall satisfaction when…
Regardless of your industry or profession, effective communication is critical in all facets of running a business. As a dentist, communication is key to: Ensuring staff is trained properly Providing…
Social media is a great way for businesses – including dental practices – to build relationships, reinforce trust and credibility, and increase referrals and website traffic. And though 54% of…
Many dental practices who use social media are constantly wondering what else they can do on their page to increase engagement (such as Likes, comments, and follows). One way Facebook…
You know what they say – you could be the juiciest peach in the world and there’s still going to be someone who hates peaches. For most businesses, including dentists…
As a dentist, you already know the power of online reviews. Everyone fears the dreaded negative review but your day can instantly be made when a loyal patient boasts about…
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